At BLACK RAW, we are committed to delivering your orders quickly, safely, and efficiently. All orders placed on our website are processed with care to ensure your denim reaches you in perfect condition.
Orders are usually processed within 1–2 business days after successful payment confirmation. Once your order is dispatched, you will receive a confirmation message along with tracking details so you can monitor your shipment.
We currently ship across India. Delivery timelines may vary depending on your location, but most orders are delivered within 3–7 business days. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, courier delays, or regional restrictions.
Shipping charges, if applicable, will be clearly mentioned at checkout before you complete your purchase. Any promotional offers such as free shipping will be applied automatically according to ongoing offers or campaigns.
BLACK RAW works with reliable courier partners to ensure timely and secure delivery. While we strive to meet estimated delivery timelines, we cannot guarantee exact delivery dates. Delays caused by logistics partners or unforeseen circumstances are not the responsibility of BLACK RAW.
Please ensure that the shipping address and contact details provided at checkout are accurate and complete. BLACK RAW will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
In case your order arrives damaged, incomplete, or with any issues, please contact our customer support team as soon as possible. We will review the issue and assist you in accordance with our Return and Refund Policy.
For any questions regarding shipping, order tracking, or delivery status, feel free to reach out to us. Our support team is always here to help and ensure a smooth shopping experience with BLACK RAW.
